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    EBF Onboarder

    • 01. Introduction
    • 02. Registration
    • 03. Preparation of the migration
    • 04. Migration project setup
    • 05. Email Content Tool
    • 06. Transformation Tool
    • 07. Enrollment Wizard
    • 08. Migration launch
    • 09. Migration monitoring
    • 10. Migration project management
    • 11. Contact
    Target Systems
    • Target System Microsoft Intune
    • Target System MobileIron
    • Target System Workspace ONE
    Source Systems
    • Source System MobileIron
    • Source System Workspace ONE / Airwatch

    Source System MobileIron

    Table of Contents
    • 01. Introduction
    • 02. Prerequisites for the source system MobileIron
      • 02.1. Service Account
      • 02.2. Network configurations
        • 02.2.1. HTTPS port or redirected port
        • 02.2.2. Portal access
      • 02.3. User role

    01. Introduction

    There is a general documentation available for the EBF Onboarder, where you can find information about its prerequisites and the whole migration project. It describes how you can setup a migration project, how you can setup invitation emails and reminders which guide your users through the migration. It also tells you how to initiate the migration process and how to track the migration status.

    This documentation complements the general EBF Onboarder documentation and provides more detailed information for the source system MobileIron.

    ATTENTION: This documentation does not replace any MobileIron documentation. It is only describing prerequisites for the EBF Onboarder. Please consult the MobileIron documentation and support if necessary.

    02. Prerequisites for the source system MobileIron

    02.1. Service Account

    You need to create an Admin Account in your source system which is dedicated to the EBF Onboarder. It must be assigned to Global Space and you must ensure that it has the API User role and all roles listed below in order to be able to migrate the devices.

    Admin roles can be changed in your MobileIron dashboard by seleting the account in the tab ‘Admin’. Here click on ‘Actions’ >> ‘Edit Roles’.

    Selection in the rolesPermissions required
    Device ManagementView device page, device details
    View device dashboard
    Manage devices
    Manage devices, restricted
    Wipe device
    Add device
    Manage device enrollment (iOS only)
    Delete retired device
    Apply and remove device label
    Send message to device
    Change device ownership
    Export to CSV
    Retire device
    View device
    View device details
    View device dashboard
    Other device actions
    Push profiles in device details
    Edit comments in device details
    Wipe device
    Add device
    Device enrollment (iOS only)
    Delete retired device
    Apply and remove device label
    Send message to device
    Change device ownership
    Export to CSV
    Retire device
    Privacy ControlView apps and ibooks in device detailsView apps and ibooks in device details
    Label ManagementView label
    Manage label
    View label
    View device
    View device details
    Edit label
    User ManagementView UserView User
    App Management (To Create A Web Clip)View app
    View app inventory
    View app dashboard
    Manage app
    Distribute app
    Import and edit app
    View App Catalog
    View Installed Apps
    View app dashboard
    Manage app related settings
    Apply and remove application label and send message to an app
    Import app and edit app configurations
    Manage reviews
    Configuration ManagementView configuration
    Manage configuration
    Apply and remove configuration label
    View configuration
    Manage configuration
    Apply and remove configuration label
    Settings and Services ManagementView settings and services
    Edit settings and services
    View settings and services
    Edit settings and services
    Other RolesView device feature usage data
    API
    Mobile App
    View device feature usage data
    Access V1 API
    Mobile App Access
    MIFS access

    ATTENTION: Make sure that ‚Enforce single sessions’ is NOT selected for the EBF Onboarder account in ‘Other roles’ in order to allow the MobileIron environment to accept several attempts of communication with the same Admin Account coming from different migrations at the exact same time.

    02.2. Network configurations

    02.2.1. HTTPS port or redirected port

    All API command connections from the MobileIron-Onboarder server are made on port 443. If you don’t use port 443, you have to make sure that the firewall rules on your site will allow the MobileIron-Onboarder server to access the port you have chosen to access your MobileIron server. Please also make sure, that the „Portal ACLs“ on the Core will allow the API access.

    NOTE: Please read the general documentation to learn more about the IP whitelisting.

    02.2.2. Portal access

    The Service Account for the EBF Onboarder needs to have access to the Admin Portal, User Portal and API commands and must be able to log into port https 443 by default. The Service Account with API user role also needs to be able to search users on the target MDM system.

    ATTENTION: If you have disabled port 443 for security reasons and are using a different port, please make sure that your firewall rules allow the EBF Onboarder servers and gate systems to access your login portal (/mifs).

    NOTE: Please read the general documentation to get the IP addresses which are associated to the MobileIron EBF Onboarder server and the gate.ebf.de.

    02.3. User role

    Make sure that the EBF Onboarder Service Account and all users that will be part of the migration project have access to the ‘User Portal’ by assigning the role ‘User Portal’.

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    Updated on 9. November 2020
    Source System Workspace ONE / Airwatch
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