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  • Onboarder Source and Target
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    Find help using and administering EBF applications

    EBF Onboarder

    • 01. Introduction
    • 02. Registration
    • 03. Preparation of the migration
    • 04. Migration project setup
    • 05. Email Content Tool
    • 06. Transformation Tool
    • 07. Enrollment Wizard
    • 08. Migration launch
    • 09. Migration monitoring
    • 10. Migration project management
    • 11. Contact
    Target Systems
    • Target System Microsoft Intune
    • Target System MobileIron
    • Target System Workspace ONE
    Source Systems
    • Source System MobileIron
    • Source System Workspace ONE / Airwatch

    11. Contact

    Table of Contents
    • Support Team
    • Sales Team

    Support Team

    If you need further information and support for the EBF Onboarder, the EBF team is happy to help you.

    Please contact us at:

    support@ebf.com
    +49 221 47455 300

    Or use the support button of the EBF Onboarder. You can find it on the right side of your dashboard.

    A click on the button will lead to a form where you can describe your problem. Information about your tenant will be added automatically. Additionally, you are asked to select your source type and to specify the problem. For example, it will help if you provide the project name, the day and timeframe when the issue appeared and the device serial number, if you are encountering a migration issue with one particular device.

    After clicking on ‘Send’ you will get a message which confirms that the message was sent. Our support team will then get back to you as soon as possible.

    Sales Team

    If you need further licenses, a service premium support package or professional services, the EBF team is happy to help you.

    Please contact us at:

    sales@ebf.com
    +49 221 47455 0

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    Updated on 9. November 2020
    10. Migration project management
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